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The Replacement Parts Pros  
Administration
RPP Canada

To view to the Canadian parts assortment, simply click the Canadian flag at the top of the assortment screen, the system will remember your preferences and offer you the Canadian Assortment thereafter.

Pod Inventory Report

The link below will provide you a monthly update of pod displays that are currently out of stock at Signum. Orders for these displays are currently taking longer than the normal 7 to 10 day lead time. Signum is working with the specific manufacturers to replenish the supply. If you have an order outstanding for one of these pods, it will ship when Signum recieves the stock. Please do not enter a duplicate order for the display.

Click here to download the report.

Parts and displays from the following manufacturers have recently been added to RPP

D.26/29 - Elkay
The hook and ledge for the Elkay Magna sink (SKU 1000-055-261) have been added for ordering on RPP.

D.28 Grills - Onward Manufacturing (Huntington) and Vision Grills
SKUs from Masterbuilt will also be available for ordering within the next few weeks.

Please note that Onward Manufacuting (Huntington), Weber, and Nexgrill require a serial number of the grill to be entered into the comments field when placing parts orders. In addition, for customer parts orders, Weber and Vision Grills have provided their 1-800 number under the description of each grill.

D.30 - Andersen Storm Door Displays and Parts
This is a new category/department! Andersen will ship to The Home Depot store addresses only, and the 1-800 number listed in the first bullet point under each product should be used for customer issues.


The Replacement Parts Pros  

The Replacement Parts Pros is an innovative program that provides a streamlined interface for our vendor and retail partners to service replacement parts, point of purchase and literature replenishment needs.

A comprehensive ordering vehicle for:
  • Missing parts from RTV'd goods
  • Missing parts from display models
  • Point of purchase materials / POD Labels / Fixture Cards / Signage
  • Accurate and informative reporting.
  • Order placement tracking and history
  • Report breakdowns by store, part, user or rep group
  • Email notification when the order is placed, processed and shipped
  • Shipment tracking information provided with orders
  • Each line item is individualy tagged for a clear status on the item
  • Professional training and support
  • Download complete Vendor and Store training manuals
  • Contact support@replacementpartspros.com to schedule an on-line training webinar with our training specialists. Sessions can be scheduled between 8:00 A.M. and 5:00 P.M. Central Time.
  • E-Mail support avaliable at support@replacementpartspros.com
  • Monthly maintenance and follow up calls with manufacturers ensure accuracy of products on the site.
  • Additional features and benefits
  • Product Knowledge Info
  • Sku listings
  • E-mail based product updates
  • New product introduction announcements
  • 100% updated & accurate ordering detail
  • Order placement tracking & history
  • 24/7/365 accessibility to web site
  • Improved execution at store level
  • The bottom line; Replacement Parts Pros creates better looking store displays and reduced RTV's which result in increased floor sales.

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